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QUALITY

ISO 9001-2015

1. OUR QUALITY POLICY

At Bufete Jurídico Pazos Chávez S.C., we are committed to providing Contact Center services for the Administration and Recovery of Credit Portfolio in Extrajudicial and Judicial Form, Notifications, as well as Customer Service that meet the requirements of interested parties through compliance with Management plans and strategies and quality objectives, as well as the continuous improvement of the Quality Management System within the applicable legal framework.

2. OUR MISSION

"To provide professional services in accordance with quality standards, within a framework of values, integrating the capabilities and efforts of our collaborators, in an environment of continuous improvement that fosters the permanent development of those who contribute to the objectives of the organization, for the benefit of society."

3. OUR VISION

"To consolidate ourselves as a leading company in the provision of the services we offer; to achieve that our work team integrates and consolidates around personal ideals and objectives, and those of the organization, and to build for our clients and suppliers an image of trust grounded in the values that constitute our permanent commitment."

4. TECHNOLOGICAL VISION

  1. For us, technology is one of the fundamental pillars of our activities. We are convinced that the synergy between human capital and the best technology will allow us to achieve all our objectives more quickly.
  2. That is why at Bufete Jurídico Pazos Chávez S.C. we have highly qualified personnel in this area, modern communications and security equipment, and the best systems to interact with clients and store information.
  3. The above allows us to guarantee each of our clients that their information is safe in our hands, and that we will use all technological innovations to offer them the best results.