Applicability
This Policy applies to all personnel of the organization (executives, middle management and administrative and operational staff), as well as critical business partners acting on behalf of or representing Bufete Jurídico Pazos Chávez S.C.
Anti-Bribery Policy
At Bufete Jurídico Pazos Chávez S.C. we focus on providing Contact Center services for Credit Portfolio Administration and Recovery in Extrajudicial and Judicial Form, Notifications, as well as Customer Service.
Legal & Ethical Conduct
We commit to legal and ethical conduct in all our operations.
Zero Bribery
Bribery is strictly prohibited in all its forms.
Monitoring & Compliance
We continuously monitor compliance with anti-bribery regulations.
Professional Integrity
We act with professionalism, fairness and integrity in all our relationships.
We carry out measures to ensure that personnel and critical business partners are fully informed about applicable legal regulations and monitor them to ensure full compliance with anti-bribery law.
At all times we will act professionally, fairly and with the highest possible integrity in all business negotiations and relationships. This will apply everywhere we operate.
We are oriented to channel in good faith the concerns raised by personnel or critical business partners, to comply with the requirements of the Anti-Bribery Management System and its objectives, as well as to continuously improve it.
Responsibility and Authority
Responsibility of Executives and Middle Management
It is the responsibility of Executives, department heads or managers, coordinators, supervisors and middle management to ensure that this Policy is complied with and applied among their personnel.
Responsibility of Each Employee
It is the responsibility of each employee of the organization to comply with this Policy and to conduct themselves ethically and with integrity in the activities and responsibilities that, according to their authority, they carry out.
Anti-Bribery Compliance Function
The Management of Bufete Jurídico Pazos Chávez S.C. appoints the Regulatory Management Coordinator to cover the Anti-Bribery Compliance Function and grants them the widest powers and independence to carry out:
- Necessary actions and investigations
- Due diligence
- Training and awareness programs
- Monitoring and control activities
- Application of sanctions and compliance mechanisms
The Coordinator has the authority to communicate and establish internal sanctions in case of non-compliance, independent of the legal sanctions to which any employee or third party of the organization may be subject.
Consequences of Non-Compliance
Consequences of Non-Compliance
The consequences of not complying with the Anti-Bribery Policy are determined in:
- Confidentiality agreements
- Individual employment contract for employees
- Work regulations for employees
- Service contracts for suppliers
- Legal sanctions provided for in the Law
Our Commitment
Our Commitment
At Bufete Jurídico Pazos Chávez S.C. we are committed to the highest integrity and compliance with the law. We avoid any action that may damage the interests, image and reputation of our organization and our business partners.
Last updated: January 2026