Experience, Professionalism and Integrity
Over 40 years providing comprehensive legal advisory services of the highest quality and modern contact center services
Legal Services
We are a boutique law firm that for over 40 years has been offering comprehensive legal advisory services of the highest quality in various legal specialties for the public and private sectors.
We provide first-class personalized legal advisory services adapted to the specific needs of each client as their case requires.
Legal Advisory and Consulting
Highly qualified team of lawyers with extensive experience in designing legal strategies.
Tax Law
Comprehensive tax analysis and representation before the SAT.
Commercial Civil Law
Comprehensive strategy planning with high rate of favorable judgments.
Family Law
Comprehensive and professional attention to family conflicts, divorces, and successions.
Administrative Law
Analysis of legality and formality of acts issued by the authority.
Expropriation and Compensation
Advisory to obtain the best compensation conditions.
Patents and Trademarks
Trademark registration and intellectual property defense.
Judicial and Extrajudicial Collection
Collection management and past due portfolio recovery.
Experience
Our firm has over 40 years of experience representing clients seeking the best legal advice for their matters, covering different branches of law.
Team
The team that makes up Bufete Jurídico Pazos Chávez is composed of talented lawyers and specialists with extensive experience in various branches of law.
Our lawyers and representatives are trained to provide personalized attention adhering to the values of professionalism, integrity and honesty that characterize the firm.
ISO 9001-2015 Quality
We are committed to providing Contact Center services for Credit Portfolio Management and Recovery in Extrajudicial and Judicial Form, Notifications, as well as Customer Service that meet the requirements of interested parties through compliance with Management plans and strategies and quality objectives.
Contact Center
As a complement to our legal activity, we have one of the most modern and recognized contact centers in the country, serving clients from diverse sectors in areas related to collection, promotion and telephone service.
We offer professional services for credit portfolio management and recovery, customer service, and promotional and public relations campaigns.
Blasters
Pre-recorded calls to inform about offers, reminders, and messages.
Mass SMS and Emails
Effective delivery of text messages and emails.
Loyalty Programs
Loyalty strategies to improve positioning and sales.
Customer Service
Professional attention and follow-up of cases and incidents.
Technical Support
Personalized attention and follow-up of technical incidents.
Database Cleansing
Database maintenance and updating.
Workstation and Infrastructure Rental
First-class infrastructure for temporary or permanent campaigns.
IVRS (Interactive Voice Response System)
Automated phone menus with voice commands.
Survey Execution
Surveys to learn opinions, preferences, and intentions.
In-house Personnel
In-house contact center operation at your facilities.
Services for Medical Sector and Laboratories
Support and follow-up for patients and laboratories in studies and procedures.
Business Continuity Plan and DRP
Strategies to guarantee operational continuity.
Fulfillment
Guarantee of on-time delivery in the best conditions.
Call Center de Clase Mundial
World-class call center with technology adhering to various international standards and norms.
CRM Propio
Proprietary CRM that enables us to implement predictive dialers, recording systems and real-time reporters.
Sistemas de Comunicación
Latest generation communication systems that guarantee information security and uninterrupted operation.
Contact
We are ready to assist you
Phone
55 4445 3040Address
Av. Insurgentes Sur #3155, 2nd Floor, Col. Jardines del Pedregal Cuicuilco, Del. Coyoacán, C.P. 04510, Mexico City